SWISS PREMIUM CARE:

We Take Care of Your Health!

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Frequently Asked Questions

Q: Where can I purchase Eurochoc products?

A: Please go to "Store Locator Tab" on www.eurochoc.com Home Page. Then key in your Telephone Area Code, or a Neighboring Area Code, for example your work area code. Also several Web Sites carry our Products. Alternatively, you can order online at www.eurochoc.com, or by calling Eurochoc at 513.871.9200 x 201

Q: Are your Halter Bonbons Sugar Free Kosher?

A: Yes, we have 16 flavors Halter Kosher

Q: How long does it take to ship my order?

A: We commit to shipping your order within a week of receipt providing we have all the necessary information. As a matter of facts, 95% of our orders are shipped within 2 to 3 days of receipt

Q: How do you ship my order?

A: Most our orders are shipped via FedEx Ground. It takes approximately 2 Business days to New York area, up to 4 Business days to the west Coast. Some "light weight" orders such as Curaprox are shipped First Class Mail.

Q: Who is using GRETHER'S PASTILLES?

A: Many people are enjoying the Grether's Pastilles. In particular: Singers, Actors, Professionals... Also people with throat issues such as Dry Mouth Syndrome or post Cancer Patients. People with a Cold or a sour Throat find the Pastilles very effective in calming the pain. Last but not least a lot of us eat them casually and are Pastilles Lovers!!!!

Q: Who is using HALTER SUGAR FREE BONBONS?

A: Many people are enjoying the Halter Bonbons. They taste good, have no after taste, and have been produced with utmost standard of Swiss Quality. Users are in particular Diabetics or Quasi Diabetic. Also people that are or want to be on a Diet. Finally all of us that want to Enjoy a Great Piece of candy... I guess that makes us Halter Bonbons Fans!!!!

Q: Who is using CURAPROX Dental Care products?

A: Many people do as they have been recommended by their Dentist. The High Quality of Curaprox products help Dental Patients to take care of their dentition with the guidance of their Dentist. CURAPROX Dental Products are now available easily across the USA, and in any case on line at www.eurochoc.com or at www.curaproxusa.com

Q: Which Credit or Debit Cards do you accept on line or over the phone?

A: Visa & Mastercard Credit and debit Cards, American Express and Discover. For your information, our site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers.

Q: What is your web site minimum order?

A: $50

Q: Are Grether's Pastilles Gluten Free?

A: Yes

Q: Are your Halter Bonbons Sugar Free Kosher?

A: Yes, we have 16 flavors Halter Kosher

Q: Where can I get a Kosher Certificate?

A: Please go to "contact us" on the Home Page and we will be glad to fax you a copy of Halter's Kosher certificate

Q: What do I do if I have an issue with a product?

A: Typically you want to return the product where you bought it. However if this does not solve the situation, please give us a call and we will do our very best to solve fix the issue.

Q: What are your business hours?

A: Typically 9-5 weekdays. If you happen to call and get a busy signal or a voice mail, make sure to leave your name and number so we can call you back as soon as possible.